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Reviewing & Approving Requests

Overview

The Requests section is where you review and action requests submitted by users in your project. Requests are generated when a user asks for something that requires administrator approval — most commonly cohort access, but also data downloads, data uploads, and workstation provisioning.

Requests is organised into two tabs: Requests (the active queue awaiting your review) and Archive (a permanent record of resolved decisions).

Navigation: Select Requests from the left-hand navigation pane.

The Requests List

The Requests tab displays all open requests awaiting review, in reverse chronological order.

Screenshot: Requests landing page showing the active queue with columns for Name, Status, Risk, Type, Created By, Created At, and Updated At

For each request, the list shows:

Column Description
Name The name of the request — e.g., the cohort name for a cohort access request.
Status The current state of the request, e.g., Pending Approval.
Risk An assessed risk level for the request, where applicable. Displays - if not assessed.
Type The category of request, e.g., Cohort.
Created By The user who submitted the request.
Created At When the request was submitted.
Updated At When the request was most recently updated.

Filtering Requests

Use the search bar to find a request by name, and the Status, Type, and Created At filters to narrow the queue to what needs your attention. Click the refresh icon to load the latest requests.

Approving or Rejecting a Request

Each row in the Requests tab has two action icons for actioning the request directly from the queue — no need to open the detail view first.

Icon Action
✓ (green checkmark) Approve the request.
🚫 (red no-entry) Reject the request.

Screenshot: Requests list with the Approve tooltip visible on the green checkmark icon for a row

Clicking either icon opens a confirmation dialog. To prevent accidental approvals or rejections, you must type the request's name to confirm before the action is finalised.

Approving

Screenshot: Approve Request confirmation dialog asking the administrator to type the request name to confirm

  1. Click the green checkmark on the request you want to approve.
  2. In the Approve Request? dialog, type the request's name exactly as shown to confirm.
  3. Click Approve.

Once approved, the request moves to the Archive tab with a status of Approved, and the user gains access to the requested resource.

Rejecting

Screenshot: Reject Request confirmation dialog with the Reject tooltip visible and the confirmation text field

Screenshot: Reject Request confirmation dialog asking the administrator to type the request name to confirm

  1. Click the red no-entry icon on the request you want to reject.
  2. In the Reject Request? dialog, type the request's name exactly as shown to confirm.
  3. Click Reject.

Once rejected, the request moves to the Archive tab with a status of Denied.

Tip: Because both actions require typing the exact request name, take a moment to confirm you have the correct row selected — particularly in queues with many similarly-named cohort requests.

Reviewing a Request in Detail

Click anywhere on a request row (other than the action icons) to open its detail panel.

Screenshot: Cohort Request Details side panel showing Name, Status, Created By, Request Reason, Created At, and Updated At, with action icons in the header

The panel shows the request Name, Status, Created By, Request Reason, Created At, and Updated At. The panel header also provides quick-access icons to view aggregate statistics for the requested resource, approve, or reject — these trigger the same confirmation dialogs described above.

Archive Tab

The Archive tab holds every resolved request — approved or rejected — providing a permanent record of administrative decisions.

Screenshot: Archive tab showing resolved requests with Approved and Denied statuses

The columns match the Requests tab, with Status showing the final outcome (Approved or Denied). Use the search bar and Created At filter to locate a specific past decision.

Request Types: What to Check Before Approving

Cohort Requests

  • Review the aggregate statistics of the cohort (via the detail panel) to assess how much sensitive information will be exposed.
  • Confirm the requesting user has a legitimate project need for the cohort.
  • For complex or high-sensitivity cohorts, consider whether the request should be escalated for a second review before approving.

Data Download Requests

  • Check the Risk indicator. High-risk downloads (e.g., large sensitive datasets, patient-identifiable data) need closer scrutiny before approval.
  • Confirm the user has a legitimate project need for the data being requested.

Data Upload Requests

  • Verify that the data being uploaded is appropriate for the platform and consistent with the project's data governance policy.

Workstation Requests

  • Confirm the requested workstation template is appropriate for the user's stated use case.
  • Check that approving the workstation will not push the project over its budget threshold (see Project Cost).

What's Next

  • Managing Cohort Access — approved cohort requests appear in the Cohorts tab, where you can review access timelines or revoke access if needed.
  • Monitoring Workstations — after approving a workstation request, the workstation becomes available for the user to launch.
  • Project Audit Logs — all approval and rejection actions are captured in the audit log, providing a complete, immutable record of administrative decisions.